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Questions about a product or an order? We’re here to help.

Please complete this form for all order-related inquiries:

We usually respond within 24-48 hours. We appreciate your patience!

Name

Customer support

Email: help@openboxcentral.com
Hours: Monday–Friday, 9 AM–4 PM Central Time, excluding U.S. holidays. Please include your order number for order-related questions.

Business information

OpenBoxCentral is operated by One World LLC, a store by Instrooments.
Business mailing address: 4530 W Crystal Lake Rd, #232, McHenry, IL 60051, United States.

Returns: Contact us first for return authorization and the correct return instructions. The business mailing address is not an instruction to send a return. See our Shipping, Return & Refund Policy for eligibility, return postage, deductions, and refund timing.

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